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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

Question 1

A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?

A. An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.
B. HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
C. An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.
D. The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.

Question 2

An HP Partner is closing a deal with an existing enterprise customer for purchase of new hardware with HP Lifecycle Services attached. The customer contact is leaving for a month-long vacation the day the deal closes.
What is an important detail that the Partner should consider regarding this deal?

A. The Partner must input order details through the HP Channel Services Network portal within five business days of closing the deal.
B. Registration must be performed within 10 days from the day the service is sold
C. The Partner must complete the registration process by using the hyperlink sent in an email
D. Delivery of the hardware must be scheduled within 30 days after the service is sold

Question 3

Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?

A. HP Set Up Services
B. HP Collaborate Services
C. HP Optimize Services
D. HP Renew Services

Question 4

What is the benefit for HP Partners to attach HP Lifecycle Services to HP hardware? (Select two.)

A. By decreasing the length of the standard hardware warranty
B. By offering a tiered volume discount strategy that can be passed along to customers
C. By increasing customer stickiness via deeper relationships through end-to-end solutions
D. By extending the length of the contract's term indefinitely until canceled by one or the other party
E. By increasing the average unit price of hardware sales to drive higher margins

Solutions: