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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. An HR director is preparing to meet with the company president because one of the top executives has been accused of gross misconduct. Which is the best recommendation the HR director can give the president to ensure a complete and credible investigation process?

A) Suggest the president speak with the executive before proceeding.
B) Contact the appropriate governmental authority.
C) Follow the company's standard procedure for conducting investigations.
D) Engage a third-party resource to conduct the investigation.

2. A recently formed team is beginning to develop good working relationships. Employees are starting to work together and help each other. What should the manager do to support the team?

A) Communicate expectations clearly.
B) Establish guidelines for team interactions.
C) Promote communication and assist in decision-making processes.
D) Motivate employees and give praise for achievements.

3. A newly hired chief human resource officer (CHRO) discovers a flaw in the time-keeping policy that allows senior executives to receive full salaries and benefits without working the expected full-time hours. The CHRO reviews corporate data and identifies three senior executives in the sales department who regularly worked half the expected full-time hours for the past two years. The CHRO also discovers that the sales department has the lowest levels of employee engagement and morale across the corporation. However, the CHRO knows these three senior executives have been with the corporation for over a decade and have established strong alliances with the CEO. The CHRO presents the issue to the CEO and learns the CEO was unaware of the flaw in the policy. The CHRO and CEO agree to discuss the issue during the next executive team meeting.
Prior to the executive team meeting, the three sales department senior executives confront the CHRO in person. The executives state that working less than the expected full-time hours is justified because the CEO has made them return early from vacation on multiple occasions. How should the CHRO respond?

A) Explain to the senior executives why it is unfair for them to work less than the expected full-time hours.
B) Offer to schedule a meeting with the executives to discuss their concerns.
C) Advise the senior executives to start working the expected full-time hours to avoid disciplinary action.
D) Suggest the senior executives speak to the CEO about their concerns.

4. What are the three key qualities of a leader that are crucial for leading a learning organization, according to Peter Senge?

A) Designer, steward, teacher
B) Manager, trainer, strategist
C) Planner, visionary, communicator
D) Mentor, change agent, motivator

5. Which is an example of a Bona Fide Occupational Qualification (BFOQ)?

A) An airline only hiring attractive female flight attendants to draw in more male passengers
B) A job applicant supplying documentation of his/her college degree
C) A sheriff's of the refusing to hire police deputies over the age of 50
D) A fast-food restaurant with Christian values only hiring Christian employees

Solutions: