Exam Name: Certified Hotel Administrator
Certification Provider: AHLEI
Corresponding Certification: AHLEI Certification
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- Total Questions: 35
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Updated: Jul 20, 2026
No. of Questions: 35 Questions & Answers with Testing Engine
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The Certified Hotel Administrator certification path includes only one AHLEI-CHA certification exam.
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AHLEI AHLEI-CHA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership | 18% | - Governance & industry compliance - Ethics & decision-making - Strategic planning & organizational structure |
| Topic 2: Financial Management | 20% | - Budgeting & forecasting - Financial statements & reporting - Cost control & profitability analysis |
| Topic 3: Food & Beverage Management | 14% | - Menu planning & service standards - Cost control & inventory - Banquet & catering operations |
| Topic 4: Marketing & Sales | 10% | - Market analysis & brand strategy - Public relations & digital marketing - Sales channels & guest loyalty |
| Topic 5: Human Resources | 14% | - Labor laws & workplace safety - Training & performance management - Recruitment & retention |
| Topic 6: Revenue Management | 8% | - Distribution channel management - Pricing strategies & demand forecasting - Revenue optimization techniques |
| Topic 7: Rooms Management | 16% | - Housekeeping & facilities maintenance - Property management systems - Front office operations |
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