The 920-471 exam is the official exam behind the Nortel Converged Office CS 1000 Rls.5.x Configuration & Networking Specialist credential from Nortel. It sits at the Specialist level of the Nortel certification track. It is also associated with 920-470 Converged Office CS 1000 Rls.5.x Planning & Engineering, Nortel Certified Technology Specialist (NCTS) - Converged Office. The TestKingFree practice questions on this page map to the same objectives, so you can measure your readiness before you book a seat.

The 920-471 exam contains 62 questions and gives you 90 minutes to complete them. That pace leaves little room for getting stuck, so train yourself to flag a hard question, move on, and circle back later. Run at least one full timed session in the TestKingFree test engine a week before your exam date to check whether your pacing holds under pressure.

You need 72% to pass the 920-471 exam, and the official registration fee is $125 USD. A retake means paying that fee again in full, which makes thorough preparation the cheaper option by far. Before scheduling, take a timed TestKingFree practice test; if you are not scoring comfortably above the passing line, give yourself more study time instead of booking on hope.

Recommended: Knowledge of CS 1000 Rls.5.x and IP telephony fundamentals; no mandatory prerequisite exam

You can book the 920-471 exam through the following official channels:

• Registration Service

The exam is delivered Proctored onsite at authorized test centers (formerly Prometric), so pick the option that suits you when booking.

Nortel points candidates to these official courses:

• CS 1000 Rls.5.x Configuration & Networking Training

Once you have worked through the official material, wrap up your preparation with the 62 practice questions from TestKingFree to lock in what you have learned.

Yes. A free 920-471 PDF demo is available, so you can check the question style and answer quality before you commit. Every purchase also includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

Your purchase is protected by our 100% Money Back Guarantee. If you take the 920-471 exam within 60 days of purchase and do not pass, send us a scanned enrollment slip and your official Score Report PDF within two days of the exam; approved refunds are processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to products that were downloaded but never used in an exam sitting, or to free materials and expired orders. If you would rather keep studying, we can instead exchange your order for two free exam products of equal value while your original product keeps its update service. Delivery itself is instant: your download is emailed within one minute of payment and stays available in your member zone, with no limit on how many computers you can install it on. If nothing arrives within two hours, contact our customer service team.

The 920-471 syllabus is divided into 5 domains, including Configuration & Provisioning (30%), Converged Office Features & Integration (15%), and IP Networking & Infrastructure (25%). The complete breakdown, with every domain and its subtopics, is listed in the Exam Topics section above — review it line by line and flag the areas where you feel weakest.