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  • Total Questions: 154
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  • Total Questions: 154
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The Arch-302 exam has a reputation for tripping up even experienced professionals, and the 2026 blueprint is no gentler. TestKingFree breaks Salesforce Certified B2C Solution Architect down into 154 practice questions with verified answers, turning a formidable test into a series of manageable study sessions.

Salesforce Arch-302 Exam Syllabus Topics:

SectionWeightObjectives
Architecture Design18%- Design multi-cloud solution architecture
- Illustrate interactions between Salesforce clouds and third-party systems
- Address security, compliance, and data residency requirements
Functional Capabilities and Business Value7%- Recommend suitable Salesforce products for business processes
- Map customer journeys to B2C solutions
- Evaluate product features and business outcomes
Discovery and Customer Success27%- Define success criteria and implementation roadmap
- Validate architecture, systems of record, and risks
- Facilitate customer engagement and requirements gathering
Data Models and Management25%- Define data models and relationships across systems
- Plan data integration, synchronization, and governance
- Manage data quality, migration, and lifecycle
Integration Strategy23%- Select integration patterns and APIs
- Evaluate tools, middleware, and custom development needs
- Design secure, scalable, and high-performance integrations

Common Questions About the Salesforce Arch-302 Exam

The Arch-302 exam is the official Salesforce exam behind Salesforce Certified B2C Solution Architect — passing it earns you the Salesforce Certified B2C Solution Architect certification, a credential positioned at the Architect / Expert level. It is built for candidates who want to validate the skills measured by Salesforce Certified B2C Solution Architect. Depending on your track, the exam is also linked to the Salesforce Certified Platform App Builder, Salesforce Certified Integration Architect and Salesforce Certified Data Architect certifications, so one pass can move you toward more than one Salesforce credential.

The Arch-302 exam presents 60–65 questions to be completed within 120 minutes. That pace leaves little room for second-guessing: read each question carefully on the first pass, flag the ones you want to revisit, and keep moving instead of stalling on a single item. Before exam day, run at least one full timed session in the TestKingFree desktop or online test engine with a comparable question load — a steady rhythm under the clock is a trainable skill, and it is often what separates a pass from a near miss.

To pass the Arch-302 exam you need 63%, and the official registration fee is USD 400 (retake: USD 200). Keep in mind that a failed attempt means paying that fee again in full — retakes are not discounted. Given the cost, self-test before you book: if you can score comfortably above the passing mark on two or three consecutive timed TestKingFree practice tests, your budget is far better spent on the exam itself than on a retake.

Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience Because Salesforce revises its certification programs from time to time, treat this as a starting point rather than the final word. Confirm the current eligibility requirements on the official Salesforce exam page before you register.

Registration for the Arch-302 exam is handled through the official channels below:

Delivery method: Online proctored or onsite at Pearson VUE / Kryterion testing centers — pick the option that suits you best when booking your slot.

Salesforce points Salesforce Certified B2C Solution Architect candidates toward the following official courses:

Official courses build the foundation; pairing them with the Arch-302 practice questions from TestKingFree turns that knowledge into exam-day readiness.

Yes. A free PDF demo of the Arch-302 practice questions is available, so you can check the question style and answer quality before spending anything. Every purchase also includes 365 days of free updates — whenever Salesforce adjusts the Salesforce Certified B2C Solution Architect blueprint, your material is refreshed at no cost during that period. After the first year, you can extend the update service at a 50% discount from your member zone.

TestKingFree backs your purchase with a 100% Money Back Guarantee. If you take the corresponding exam within 60 days of purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip together with the official Score Report PDF within 2 days of your exam date; approved claims are processed within 7 days. The guarantee applies only to the exam matching your purchase, the candidate name must match the payer name, and it does not cover attempts taken within 3 days of purchase, candidates who downloaded the material but never sat the exam, expired orders, or free materials. If you would rather keep preparing, you can exchange the product for two free exam preparation packages of equal value and keep the update service on your original purchase.

Delivery is instant: your download is available right after payment, and a copy is emailed to you within one minute. If nothing arrives within 2 hours, check your spam folder and contact our support team. There is no limit on the number of computers you can install the software on.

The Salesforce Certified B2C Solution Architect syllabus is organized into 5 domains. Among the headline areas are Functional Capabilities and Business Value (7%), Discovery and Customer Success (27%), Architecture Design (18%). Rather than copying every subtopic here, we keep the complete, current outline in the Exam Topics section above — work through it domain by domain with the TestKingFree Arch-302 practice questions so nothing on the blueprint catches you off guard.

Salesforce Certified B2C Solution Architect Sample Questions:

A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer Data Platform (CDP) could help them solve their problem.
How should a Solution Architect describe the role of CDP in this context7

  • A. When CDP is provisioned, B2C Commerce, Service Cloud, and Marketing Cloud will automatically use a common core Customer Profile managed by Customer 360 Data Manager.
  • B. CDP cannot be used across multiple brands within a single merchant environment because the customer as human view cannot support different accounts under separate brands.
  • C. CDP can be used to identify multiple records within each separate system representing the same person and assigning them a consistent Global Party ID; additional custom development is then required to relate those IDs between systems.
  • D. CDP can be used to recognize customers as humans and extend existing records related to that human across connected systems with a consistent Global Party ID.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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An existing Salesforce customer has B2C Commerce, Service Cloud, and Marketing Cloud, but none of their customer data is integrated. Marketing Cloud has around 2 million subscribers using email address as the subscriber key, B2C Commerce has 750,000 registered customers, and Service Cloud only has records for about 50.000 customers who have previously created support cases or contacted customer service.
What is the optimum sequence of events a Solution Architect should follow when integrating customer data across these systems?

  • A. Load B2C Commerce customers into Service Cloud, Load Service Cloud Contact IDs into Marketing Cloud, Marketing Cloud Subscriber Key Migration, Load Marketing Cloud Subscribers into Service Cloud, Enable Marketing Cloud Connect
  • B. Marketing Cloud Subscriber Key Migration, Enable Marketing Cloud Connect, Load Marketing Cloud Subscribers into Service Cloud, Load Service Cloud Contact IDs into Marketing Cloud, Load B2C Commerce customers into Service Cloud
  • C. Load B2C Commerce customers into Service Cloud, Load Marketing Cloud Subscribers Into Service Cloud, Load Service Cloud Contact IDs into Marketing Cloud, Marketing Cloud Subscriber Key Migration, Enable Marketing Cloud Connect
  • D. Marketing Cloud Subscriber Key Migration, Load Marketing Cloud Subscribers into Service Cloud, Load Service Cloud Contact IDs into Marketing Cloud, Load B2C Commerce customers into Service Cloud, Enable Marketing Cloud Connect
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).

Northern Trail Outfitters (NTO) wants incoming support cases to automatically be routed to the correct team based on customer purchases.
Which option should a Solution Architect configure to accomplish this7

  • A. Auto Response rules and Support Processes
  • B. Queues and Assignment rules
  • C. Apex trigger on a Case object
  • D. Auto-launched Flow with a Record Trigger
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Northern Trail Outfitters (NTO) wants to unify customer data with a single identity for each customer across their eCommerce sites and communities. Communities are treated as an identity provider (IDP) for commerce enabling self-service support for products via knowledge articles, crowd-sourced knowledge, and Chatter.
What data should be maintained within Experience Cloud as the primary system?

  • A. Core profile data (name, email)
  • B. Communication preferences
  • C. Shipping address
  • D. Payment methods
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).

A company is In the process of defining the authoritative system for key data entitles Involved In B2C journeys. The company has about 200.000 customers, each averaging 30 orders per year.
Which two systems are considered an authoritative system for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email?
Choose 2 answers

  • A. B2C Commerce
  • B. Marketing Cloud
  • C. Service Cloud
  • D. Experience Cloud
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).

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