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Nobody wants to wait for shipping when the exam date is already circled on the calendar. Order the 37820X practice questions from TestKingFree and the Avaya Midsize Solution Design material lands in your inbox within a minute of payment, ready to download, print, and study.

Avaya 37820X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Avaya Midsize Solution Portfolio20%- Scalability and resiliency options
- Deployment models: on-premise, hybrid, cloud
- Licensing models and options
- IP Office platform architecture and features
Topic 2: Unified Communications & Collaboration Design15%- Voicemail and unified messaging design
- Integration with third-party systems
- Mobility and remote worker solutions
- Conferencing and collaboration applications
Topic 3: Implementation & Migration Planning5%- Deployment strategies and rollout planning
- Post-deployment validation and support
- Migration approaches and risk mitigation
Topic 4: Contact Center & Customer Experience Solutions10%- Contact Center Select architecture
- Customer engagement design principles
- Agent, supervisor, and reporting features
Topic 5: Customer Business Requirements Analysis15%- Determine collaboration and mobility requirements
- Identify business objectives and drivers
- Analyze user and site communication needs
Topic 6: Solution Sizing and Bill of Materials15%- System sizing and capacity planning
- Complete bill of materials preparation
- Hardware and software component selection
- Licensing requirements and calculation
Topic 7: Networking and Infrastructure Design20%- Security, survivability, and redundancy
- QoS planning and bandwidth requirements
- VoIP and unified communications network design
- LAN/WAN design and considerations

37820X Exam Questions, Answered

Yes. A free PDF demo is available so you can review the question quality and format before you pay anything. And once you do purchase, your Avaya Midsize Solution Design material includes 365 days of free updates — if that update period expires, you can extend it later at a 50% discount from your member zone.

The 37820X exam includes 60-65 questions, and you have 90 minutes to complete them. That makes pacing a real part of the challenge. Before test day, work out roughly how much time you can afford per question, get used to flagging a hard item and coming back to it instead of burning five minutes on one answer, and run at least a couple of full timed sessions in the TestKingFree test engine so the clock feels familiar when it counts.

The official blueprint divides the Avaya Midsize Solution Design into 7 domains. The main areas include Solution Sizing and Bill of Materials (15%), Implementation & Migration Planning (5%), Avaya Midsize Solution Portfolio (20%). Each domain breaks down into its own subtopics, so scroll up to the complete exam outline above before you plan your study schedule.

No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge Certification vendors do adjust these requirements from time to time, so we recommend confirming the current criteria on the official exam page — official 37820X exam information before you register.

The 37820X exam is the official test you need to pass to earn the Avaya Certified Design Specialist (ACDS-3780) certification at the Specialist level. Passing it validates your skills to employers, and for many IT professionals it is a direct step toward better roles and better pay. It also connects to related credentials such as ACDS-3781 Avaya Midsize Solution Design, so it is worth understanding where this exam sits on your certification path.

Yes, the vendor recommends the following official training:

Official courses build a strong foundation, but a course alone rarely tells you whether you are actually exam-ready. Work through the 37820X practice questions from TestKingFree afterwards to measure yourself against real exam difficulty.

The passing score for the 37820X exam is Scaled score ~700/1000 or approx 70%, and the official registration fee is $125-$175 USD. One thing candidates often overlook: if you do not pass, a retake means paying that fee again in full. It is a strong argument for drilling with the 66 practice questions from TestKingFree until your mock scores sit comfortably above the bar before you book a seat.

If you take the corresponding 37820X exam within 60 days of purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee. Send us a scanned copy of your exam enrollment slip together with your official Score Report PDF within 2 days of taking the exam, and we will process the claim within 7 days. Please note the conditions: sitting the exam within 3 days of purchase does not qualify, the candidate name on the exam record must match the payer's name, and free materials, downloaded-but-never-taken exams, and expired orders are excluded. If you would rather not take a refund, you can exchange your order for two other exam products of equal value at no cost and keep the update service on your original purchase. Delivery itself is instant: the files are available for download right after payment and also reach your mailbox within a minute — contact our customer service team if nothing arrives within 2 hours. There is no limit on how many computers you may install the material on.

You can book your exam seat through the official registration channels below:

The 37820X exam is available Online proctored or in-person at Pearson VUE authorized test centers, so choose whichever option suits you best when you register.

Avaya Midsize Solution Design Sample Questions:

Refer to the Scenario: H&H Ticket.

You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)

  • A. No additional Information Is needed
  • B. The number of conferences per month
  • C. Whether they will need recording
  • D. The number of participant-.
  • E. Whether they need web collaboration
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

With Avaya Spaces, which statement is true about the what users can do?

  • A. All levels of users can text chat and video call.
  • B. Only the Owner/Admin level users can video call.
  • C. Guest level users can only text chat other users.
  • D. Only Member level users and above can video call.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

  • A. HTML based call accounting reports
  • B. Meet-me audio conferencing
  • C. On demand call recording and reporting for any user
  • D. Centralized management of wired network switches
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?

  • A. Private Cloud
  • B. Public Cloud
  • C. On-Premise
  • D. Hybrid Cloud
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?

  • A. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
  • B. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
  • C. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
    10 Teleworker licenses,
  • D. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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