Exam Name: Oracle Engagement Cloud 2019 Implementations Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Engagement Cloud Service
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- Total Questions: 76
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- Total Questions: 76
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In the cyber age, proving your ability takes more than saying you have it. The Oracle Engagement Cloud 2019 Implementations Essentials credential is how IT workers demonstrate skill, and TestKingFree's 1Z1-1064 bank — 76 expert-verified practice questions — is how you prepare to earn it.
Oracle 1Z1-1064 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Users, Security and Resource Management | 18% | - Security Configuration
|
| Topic 2: Reporting and Analytics | 10% | - Analytics and Reporting
|
| Topic 3: Sales Configuration | 22% | - Sales Objects Setup
|
| Topic 4: Application Composer and Customization | 20% | - Customization Framework
|
| Topic 5: Business Processes and Automation | 15% | - Automation Features
|
| Topic 6: Sales Foundation | 15% | - Sales Cloud Overview
|
1Z1-1064 Exam Questions Answered: Details and Services
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Currently, the 1Z1-1064 exam requires a passing score of 64% and carries a registration fee of USD 245. Oracle can revise either figure, so confirm both on the official site before you schedule.
Because every step is built to save time. The 1Z1-1064 bank is carefully made — expert-verified answers across the Oracle Engagement Cloud 2019 Implementations Essentials objectives, organized for efficient study rather than endless reading. Delivery is instant upon payment, updates are free for 365 days and arrive by email automatically, and our customer service team is online 24 hours to give fast, precise replies whenever a question about the materials comes up. Efficiency is the design goal, from first click to exam day.
The Oracle Engagement Cloud 2019 Implementations Essentials blueprint is structured around these main domains:
- Application Composer and Customization (20%)
- Users, Security and Resource Management (18%)
- Sales Configuration (22%)
Further domains complete the official outline; the question bank spans every one.
Per the latest exam information, the 1Z1-1064 exam includes 70 questions and allows 120 minutes minutes. Rehearsing under the same limit at home removes one more unknown from exam day.
Upon successful payment, our system automatically emails the product to your mailbox — typically within about a minute — with an instant download link on screen, so you can start studying right away. If nothing arrives within two hours, check your spam folder and contact our 24-hour support team. Installations are unlimited, and your purchase includes 365 days of free updates delivered by email, plus a 50% renewal discount afterward.
Oracle lists these prerequisites for the Oracle Engagement Cloud 2019 Implementations Essentials: No mandatory prerequisite. Oracle recommends experience with Oracle Engagement Cloud implementation projects..
Confirm the current requirements on the official certification page before registering.
Oracle Engagement Cloud 2019 Implementations Essentials Sample Questions:
Your customer has informed you about a possible error in the screen pop-up when receiving a call. The problem is that the edit contact screen pop is shown whenever a call is received but most of the time the calls are regarding open Service Requests. As a result, agents have to navigate to that page, losing time and being ineffective.
What is causing the problem?
- A. Rules follow a priority order. When the system finds a contact token it automatically opens the "edit contact" page, because that rule has been configured before the Service request rule, regardless if a service Request token is also available.
- B. A configuration in the pages tab of the screen pop is missing, the URL to the page to be displayed has not been provisioned. The URL is empty so the system shows the contact edit page.
- C. Screen pops are not configurable. When a call arrives, the system automatically opens the page of the object in question, these cases being the contact page.
- D. Rules do not follow an order. When a call is received, the "edit contact" screen pop appears because it is the default rule that has been selected, regardless of the service request number or other tokens received.
Correct Answer: B 🗳️
Your client has noticed that inbound emails from customers are not creating or updating service requests.
Which step should they perform to automate it?
- A. Adjust permissions on all customer's profiles.
- B. Adjust the inbound message filters.
- C. Enable SVC_SR_INBOUND_EMAIL_AUTO_UPDATE.
- D. Enable SVC_ENABLE_INBOUND_EMAIL_DEFAULT_PROCESSING.
Correct Answer: C 🗳️
You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.
- A. You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.
- B. You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.
- C. You can download large volumes of SR data from the Analytics interface.
- D. You must retrieve large volumes of data through a REST API endpoint.
Correct Answer: B,C 🗳️
You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?
- A. Start/Stop
- B. Available
- C. Interval
- D. Duration
- E. Time Period
Correct Answer: D 🗳️
You have been instructed to implement the "My Knowledge" page for your customer's Engagement Cloud site.
Which is the correct first action in configuring "My Knowledge"?
- A. Use the task "Manage Service Request knowledge Profile Options", search for the
"SVC_ENABLE_KNOWLEDGE_IN_SR" profile option, and set "SITE" value to "Yes". - B. Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Help Desk" profile option, and activate it.
- C. Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for All Users" profile option, and activate it.
- D. Use the task "Manage Service Request knowledge Profile Options", search for the
"SVC_ENABLE_KNOWLEDGE_PAGE_EXTERNAL_USERS" profile option, and set "Site" value to
"Yes". - E. Use the task "Manage Service Request knowledge Profile Options", search for the
"SVC_ENABLE_ARTICLE_CREATION_EDITION" profile option, and set the "SITE" value to
"Yes". - F. Use the task "manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Service" profile option, and activate it.
Correct Answer: C 🗳️
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