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Some exams forgive shallow preparation. The 1z1-978 exam is not one of them. TestKingFree keeps its Oracle Customer Data Management Cloud Service 2017 Implementation Essentials questions aligned with the live 2026 blueprint, so the hours you invest actually convert into points.
Oracle 1z1-978 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Architecture & Integration | 15% | - Understand Source IDs and Their Usage - Discuss Integration with EDQ and DaaS - Register Source Systems |
| Trading Community Architecture & Customer Data | 20% | - Manage Accounts and Contacts - Manage Personally Identifiable Information (PII) - Import Account and Contact Data - Describe Trading Community Architecture |
| Address Cleansing & Verification | 15% | - Configure Address Cleansing - Define Address Cleansing Services - Run Address Cleansing and Verification |
| Data Enrichment & Extensibility | 15% | - Tools for Extending Applications - Configure Attributes and Profile Options - Enrich Account and Contact Data - Associate CDM with Data Cloud |
| Enterprise Setup | 15% | - Set up Organizations and Users - Manage Personalization and Internationalization - Define and Enable Geographies - Plan for Access Control - Manage Roles, Visibility, and Security |
| Duplicate Identification & Resolution | 20% | - Configure Duplicate Identification - Duplicate Identification Process - Run Batch Duplicate Identification - Configure Survivorship and Agreement Rules - Enable Automerge Functionality |
The Oracle 1z1-978 Exam, Explained
Yes, the official recommendations are:
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Budget USD $245 for registration, and aim for 60% to pass. Since the fee resets to full price on every retake, the cheapest strategy is preparation: work the 65 practice questions from TestKingFree until the pass mark becomes your floor, not your ceiling.
The Oracle Customer Data Management Cloud Service 2017 Implementation Essentials leads to the Oracle Customer Data Management Cloud Service 2017 Certified Implementation Specialist certification at the Specialist level. Employers notice it in interviews — it's shorthand for proven ability, and it often decides who reaches the final round. It also pairs with related credentials like Oracle Sales Cloud 2017 Certified Implementation Specialist if you plan to keep climbing.
There is. The free PDF demo shows exactly what you're buying — real questions, real answer quality. After purchase, 365 days of free updates keep the material current, and renewing an expired update period costs 50% of the price through your member zone.
The Oracle Customer Data Management Cloud Service 2017 Implementation Essentials blueprint spans 6 domains, including Enterprise Setup (15%), Data Enrichment & Extensibility (15%), Trading Community Architecture & Customer Data (20%). Those percentages are the vendor telling you where the points are — spend your limited study hours accordingly. The complete outline above breaks down every subtopic.
Use the vendor's official registration channels listed here:
Also worth noting when you book: the 1z1-978 exam is delivered Online proctored or Onsite at Pearson VUE test centers, so factor that into your choice of test date and location.
No formal prerequisites; hands-on experience with Oracle Customer Data Management Cloud Service is recommended Because eligibility rules change over time, treat the vendor as the final authority — check the official 1z1-978 requirements before paying any fees.
The exam packs 65 questions into 90 minutes. Busy professionals, take note: the time pressure is real but trainable. Set a pace target per question, practice skipping without guilt, and run timed mock exams in the TestKingFree engine until finishing on time becomes a habit rather than a hope.
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Oracle Customer Data Management Cloud Service 2017 Implementation Essentials Sample Questions:
Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management. The customer has enabled geography validation and is planning to carry out auto-assignment of key accounts to their matching territories.
Which two profile options need to be enabled for running batch assignment process for sales accounts?
(Choose two.)
- A. ZCA_SA_AUTO_ASSIGN_ON_UPDATE
- B. ZCA_SA_AUTO_ASSIGN_ON_CREATE
- C. ZCA_ACCOUNT_AUTO_ASSIGN_CREATE
- D. CDM_SA_AUTO_ASSIGN_ON_CREATE
- E. ZCA_ACCOUNT_AUTO_ASSIGN_UPDATE
Correct Answer: A,B 🗳️
What are two different modes of running real-time address cleansing? (Choose two.)
- A. Search
- B. Verify
- C. Cleanse
- D. Merge
- E. Link
Correct Answer: B,C 🗳️
You need to automatically merge confirmed duplicate accounts without any further user intervention. These accounts are identified by invoking the DuplicateResolutionRequestService Web service. You invoke the Web service as the Admin user.
Which two need to be set up to achieve the requirement? (Choose two.)
- A. Set the ZCH_USER_MERGE_REQUESTS profile option to "Allow Processing without Approval" at the site level.
- B. Set the ZCH_USER_MERGE_REQUESTS profile option to "Yes" at the user level for the Admin user.
- C. Set the ZCA_MERGE_REQUEST profile option to "Yes" at the site level.
- D. Set the ZCA_MERGE_REQUEST profile option to "Allow Processing without Approval" at the user level for the Admin user.
Correct Answer: B,C 🗳️
Which profile option is used to activate survivorship rules in Oracle Customer Data Management?
- A. ZCH_ENABLE_SURVIVORSHIP
- B. CDM_ACTIVATE_SURVIVORSHIP
- C. ZCH_ACTIVATE_SURVIVORSHIP
- D. CDM_ENABLE_SURVIVORSHIP
Correct Answer: A 🗳️
You are in the middle of a Customer Data Management implementation, and your customer wants you to define a process to merge multiple organization records from multiple source systems.
Your customer has defined that your process must select the organization attributes that have the oldest updated date.
Which seeded standard survivorship rule would you use to meet the requirement?
- A. Oldest Updated Organization Attribute (History Wins)
- B. Least Recently Updated Organization Attribute (History Wins)
- C. Least Recently Updated Organization Attribute (Recent Wins)
- D. Most Recently Updated Organization Attribute (Recent Wins)
- E. Highest Source Confidence Level Wins for Organization
Correct Answer: A 🗳️
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