Feb-2022 Latest TestKingFree Community-Cloud-Consultant Exam Dumps with PDF and Exam Engine Free Updated Today!
Following are some new Community-Cloud-Consultant Real Exam Questions!
NEW QUESTION 16
The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:
- A. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
- B. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
- C. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles
- D. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category
Answer: B
NEW QUESTION 17
Which aspect of Reputation can an Administrator configure?
Select one or more of the following:
- A. Select badges for each reputation level from a provided icon library
- B. Add new reputation levels automatically when specified point thresholds are reached
- C. Disable reputation for specific members in the community by user profile
- D. Exclude contributions to records when counting points towards reputation levels
Answer: B
NEW QUESTION 18
Northern Trail Outfitters wants to launch their Community with the following requirements:* Enable ions* Use Reputation for gamification* View the Trending Articles* Optimized for mobile. Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers
- A. View the Trending Articles
- B. Enable ions
- C. Use Reputation for gamification
- D. Optimized for mobile
Answer: B,D
NEW QUESTION 19
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- B. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- C. Select the Show User Rank checkbox for the component in the property editor.
- D. Set the number of users to 5 in the property editor for the component.
- E. Drag the Reputation Leaderboard Component to the Community page in Community Management.
Answer: A,C,D
NEW QUESTION 20
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?
- A. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
- B. Create 1 Community for both customers and partners
- C. Create 2 Communities 1 Partner Community and 1 Customer Community
- D. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
Answer: B
NEW QUESTION 21
The Community administrator at Universal Containers has received reports from users about not being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?
Select one or more of the following:
- A. External users can only view each other if they are in the same Account
- B. External users cannot view each other within Partner Communities
- C. Users did not approve each others' Friend Requests within the Community
- D. The Administrator has deselected Community User Visibility
Answer: D
NEW QUESTION 22
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers
- A. Formalize the member registration process, including automating the account assignment or person account creation
- B. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
- C. Make sure customers are NOT members of other Salesforce Communities
- D. Test the Community for member activity, including cases and articles
- E. Performance test the Community with a large number of members with increased activity
Answer: A,B,D
NEW QUESTION 23
Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.
Which standard functionality should be used to accomplish this task?
- A. Create a rich text field inside the Navigation object and include the website URL as an href link.
- B. Create a Navigation menu item inside Community Builder with External URL type.
- C. Update the Default Website Link property inside Property Editor to the company's website.
- D. Upload an HTML header in Community Management with Javascript that contains a link to the external website.
Answer: B
NEW QUESTION 24
Universal Container's Community Manager wants to better measure the Community adoption and engagement.
Which approach should the manager use?
- A. Use Google Analytics to generate the adoption report.
- B. Install the Wave dashboards for Communities.
- C. Install the Salesforce Community Management AppExchange package.
- D. Use Data Loader to download the user data to generate a pivot table in Excel.
Answer: C
NEW QUESTION 25
Universal Containers adds e -commerce capability to its Community built on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Clone a standard page and associate it he Shipment object
- B. Clone an object page and associate it to the Shipment object
- C. Create an object page associated to the Shipment object
- D. Create a standard page associated to the Shipment object
Answer: D
NEW QUESTION 26
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?
- A. Dd the Guest User profile to the members in Community Management
- B. Go to the Guest User profile and give access to the Visualforce page
- C. Select 'Allow access without login' from Community Management
- D. Change the org-wide default sharing to Public Full Access
Answer: A
NEW QUESTION 27
What is the first step the Salesforce Admin must complete to set up the partner users?
Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community.
- A. Create a partner profile for the company.
- B. Add partner contacts to the Community as members.
- C. Allow partner users to self -register and gain access.
- D. Create the account and enable it as a partner account.
Answer: A
NEW QUESTION 28
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Make sure customers are members of only the Architect and Builder Community
- B. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- C. Test the member profile permissions to make sure they are able to find and post relevant information
- D. Load test Chatter groups to make sure file and member counts won't be exceeded
- E. Establish moderation rules and processes for addressing flagged content
Answer: A,B,C
NEW QUESTION 29
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
- A. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
- B. Leverage the Community Cloud Moderation API with APEX
- C. Define Community Member Criteria
- D. Use a Community Moderation Rule
Answer: C
NEW QUESTION 30
Universal Containers have asked you to help them set up their Salesforce Community and one of their requirements is to make Reports and Content available to members. What Community licence type(s) would you recommend? [Select 2]
- A. Customer Community
- B. Salesforce
- C. Customer Community Plus
- D. Salesforce Community Content
- E. Partner Community
Answer: C,E
NEW QUESTION 31
What are three ways you can maximize engagement within your Salesforce Community?
- A. Establish Etiquette Rules
- B. Ompany Branding and a Custom Domain
- C. Measure Community Success
- D. Reputation Points & Levels
- E. Frequent Promotions
Answer: A,C,D
NEW QUESTION 32
Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
- A. Enable Social Sign -on in the Community management preferences menu
- B. Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access
- C. Create a custom login page with Social Sign -on capabilities, including authentication providers
- D. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page
Answer: D
NEW QUESTION 33
A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:
- A. Enable the Service Cloud features to be used in the Community, including knowledge and case
- B. Gather branding assets, including images and logo for the Community
- C. Configure a search for articles and discussions in the Community
- D. Create email templates for the community to be used in the Community
- E. Add discussions on topics that car be published ir the Commit :y
Answer: A,B,D
NEW QUESTION 34
A Salesforce ISV partner is creating a Lightning Bolt solution for a healthcare use case.
What should the Community Cloud consultant use to distribute the Lightning Bolt solution?
- A. Managed Package
- B. Change Set
- C. Metadata API
- D. Unmanaged Package
Answer: A
NEW QUESTION 35
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g., removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? (Choose two.)
- A. Activate a moderation rule for certain members.
- B. Assign the "Moderate Communities Feeds" permission to these members.
- C. Activate "Allow Members to Flag" for certain members.
- D. Assign the "Moderate Communities Files" permission to these members.
Answer: B,C
NEW QUESTION 36
The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement? Choose 2 answers
- A. Make sure subtopics are enabled in the page headline
- B. Enable Feed Tracking for these topics
- C. Assign relevant articles to a group
- D. Add the More Topics link to the navigation menu
Answer: B,C
NEW QUESTION 37
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