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Upon passing the CRT-403 exam, candidates will receive the Salesforce Certified Platform App Builder certification. Prepare for your Platform App Builder Certification Exam certification demonstrates to employers and clients that the individual has a strong understanding of the Salesforce platform and the skills necessary to customize and develop applications. Prepare for your Platform App Builder Certification Exam certification is valid for three years and must be renewed by passing a recertification exam or completing relevant training and earning Trailhead badges.
NEW QUESTION # 53
Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created.
What is the recommended solution to configure this automation behavior?
- A. Roll-up summary field
- B. Apex
- C. Formula field
- D. Workflow
Answer: D
NEW QUESTION # 54
Representatives at Universal Con use salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to SAP with the Lead's info.
- A. Create a process using lightning process builder
- B. Use Visual Workflow
- C. Design an approval process
- D. Create a workflow rule
Answer: D
NEW QUESTION # 55
Universal Containers (UC) wants to test code against a subset of production data that is under 5 GB. Additionally, UC wants to refresh this sandbox every weekend.
Which type of sandbox should be used to accomplish this?
- A. Developer
- B. Full Copy
- C. Partial Copy
- D. Developer Pro
Answer: C
Explanation:
To test code against a subset of production data under 5 GB and to refresh the sandbox environment weekly, the most suitable type of sandbox is:
Partial Copy (B). A Partial Copy sandbox includes a copy of your production org's metadata and a subset of your production data as defined by the sandbox template. It allows up to 5 GB of data and can be refreshed every 5 days, making it ideal for scenarios where a representative sample of production data is needed for testing without the storage and refresh limitations of a Full Copy sandbox.
Developer Pro (A) and Developer (D) sandboxes also allow for testing and development but do not include a subset of production data-they either have no data or only limited sample data. A Full Copy sandbox (C) provides a full replica of production data, far exceeding the 5 GB requirement and generally is refreshed less frequently due to larger data volume and longer copy times.
Reference for sandbox types and their capabilities:
Sandbox Types and Templates: https://help.salesforce.com/articleView?id=sf.data_sandbox_implementation_tips.htm&type=5
NEW QUESTION # 56
Universal Containers uses a custom object to track Projects. When the status of a Project is changed from "In Progress" to "On Hold", the business wants the Project owner to be automatically assigned to an "On Hold" queue.
What capability can be used to accomplish this?
- A. Assignment Rule
- B. Escalation Rule
- C. Quick Action
- D. Workflow Rule
Answer: A
NEW QUESTION # 57
Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.
How should an app builder implement this requirement?
- A. Create a formula field on the Account object using the ISPICKVAL function.
- B. Create a roll-up summary field using Support Level on the Account object.
- C. Create a formula field on the Case object using the TEXT function.
- D. Create a Process Builder and use a field update on the Case object.
Answer: C
Explanation:
Create a formula field on the Case object using the TEXT function. This is correct because a formula field can reference a field from a related object using dot notation, and the TEXT function can convert a picklist value to text. This way, the case record will always show the current value of the Support Level field on the account record.
NEW QUESTION # 58
Which of the following represent correct syntax to display first name from global variable user?
- A. {!$User.FirstName}
- B. {!User.FirstName}
- C. {User.FirstName}
- D. $User.FirstName
Answer: D
NEW QUESTION # 59
The Director of Marketing at Northern Trail Outfitters wants the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.
Which function should be used to return a date for calculating the difference?
- A. TODAY()
- B. NOW()
- C. DATEVALUE()
- D. DATFTIMEVALUE()
Answer: A
Explanation:
TODAY() is the function that should be used to return a date for calculating the difference between today and the date a marketing communication was sent. According to the Salesforce documentation, "TODAY() returns the current date as a Date value." DATETIMEVALUE() converts a text value into a Date/Time value. DATEVALUE() converts a Date/Time value into a Date value. NOW() returns the current Date/Time value.
NEW QUESTION # 60
An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page.
Which two reasons can be preventing the app builder from being able to add the custom component?
Choose 2 answers
- A. The component requires a developer permission to add it to the page with the App Builder.
- B. My Domain must be deployed to add custom components to the page with the App Builder.
- C. The component is tagged for record pages instead of home pages and is not showing up in the App Builder.
- D. A custom tab must be created to add custom components to the page with the App Builder.
Answer: B,C
Explanation:
Two reasons that can prevent an app builder from adding a custom component to the Lightning home page are if My Domain is not deployed, or if the component is tagged for record pages instead of home pages. My Domain must be deployed to add custom components to the page with the App Builder, as it enables Lightning components and other features. The component must be tagged for home pages in its configuration file, otherwise it will not show up in the App Builder for home pages
NEW QUESTION # 61
Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for these objects have been set to Private. Universal Containers wants to set up a new Junction object between these custom objects. A select group of users should be able to edit records in the Junction object.
Which two steps should an app builder take to configure the proper security?
- A. Sat lookup filters on both Junction object relationship field.
- B. Create an owner-based sharing rule that gives Road action to the junction object.
- C. Set Sharing Settings to Road Only on both Master-Detail relationship fields.
- D. Create owner-based sharing rules that give Read access to the master objects.
Answer: B,C
Explanation:
A: Setting Sharing Settings to Read Only on both Master-Detail relationship fields ensures that users can view but not edit the master records from the junction object.
D: Creating an owner-based sharing rule that gives Read access to the junction object allows specific users or groups to access and edit records in the Junction object while maintaining the private OWD setting.
Reference:
Salesforce Help - Sharing Settings
NEW QUESTION # 62
For an external object relationship, you can create an external lookup relationship.
What type of object(s) can be the parent?
- A. Standard or Custom
- B. External
- C. Custom
- D. Standard or External
Answer: B
NEW QUESTION # 63
Universal Containers created a 'New Task' custom action on the Opportunity object. The action was added to all page layouts in the Mobile & Lightning Actions section.
Which Lightning component should the app builder add to the layout to display the action?
- A. Highlights panel
- B. Activities
- C. Related record
- D. Related lists
Answer: B
NEW QUESTION # 64
Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records.
What should the app builder recommend to meet this requirement?
- A. Update the org-wide default to private and create a sharing rule for the role of recruiting manager.
- B. Configure the hourly record type as the default and instruct non-management users to accept the default record type.
- C. Remove "create" permission for the salary applicant object for everyone except the manager and VP.
- D. Create a permission set containing the salary record type and assign it to the appropriate users.
Answer: D
NEW QUESTION # 65
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers
- A. IMAGE(IF(ISPICKVAL(Priority, "Low"), "img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "img/samples/flag_red.gif"))), "Priority Flag")
- B. IMAGE (CASE( Priority, "Low", "img/samples/flag_green.gif", "Medium", "img/samples/flag_yellow.gif", "High", "img/samples/flag_red.gif", "Priority Flag")
- C. CASE(Priority, "Low", "img/samples/flag_green.gif", "Medium", "img/samples/flag_yellow.gif", "High", "img/samples/flag_red.gif", "/s.gif")
- D. IF (ISPICKVAL(Priority, "Low"), "img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority,"High"), "img/samples/flag_red.gif", "/s.gif")))
Answer: B,C
Explanation:
The formula for creating a visual indicator flag on each case based on the case priority should use the IMAGE and CASE functions. The IMAGE function returns an image for a given URL, and the CASE function evaluates an expression and returns a value based on that expression. Option A and D use these functions correctly, while option B and C do not.
NEW QUESTION # 66
Universal Containers require different fields to be filled out at each stage of the Opportunity sates process.
What configuration steps can an app builder use to meet this requirement?
- A. Set page layout required fields based on the current stage.
- B. Define record types and page layouts for each stage.
- C. Create a Process Builder to prompt the User for field information.
- D. Add the Path component to the Lightning record page.
Answer: D
NEW QUESTION # 67
What is the capability of schema Builder? Choose 2 Answers
- A. Showing selected objects on the page.
- B. Viewing page layout in a new window
- C. Creating a new record type
- D. Editing custom settings
Answer: A,B
NEW QUESTION # 68
User at Universal Containers needs to be able to quickly create a contact record from the Account record's Chatter feed. How should the App Builder enable the functionality?
- A. By creating a custom "Create a Record" Action on the Contract
- B. By creating a custom "Create a Record" Action on the Account.
- C. By creating a custom "Detail Page" Button on the Contract.
- D. By creating a custom "Detail Page" Button on the Account.
Answer: B
NEW QUESTION # 69
To increase adoption, Universal Containers is proposing changes to its Salesforce data model to allow easier visibility for sales reps into key metrics. The proposal has three custom objects related to the Account object, one with a master-detail, and two that are not. Each of these objects has 15 fields they would like to summarize on the Account object.
What are two considerations for this proposal?
Choose 2 answers
- A. An object can have 20 object references.
- B. Roll-up summaries are limited to master-detail relationships.
- C. An object can have 25 roll-up summaries.
- D. Roll-up summaries allow MAX, MIN, SUM, COUNT, and AVG.
Answer: C,D
NEW QUESTION # 70
Universal Containers wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered.
What workflow action might cause this behavior? (Choose two.)
- A. Workflow Outbound Messages with the "Protected Component" field selected.
- B. Workflow Tasks where the "Due Date" field is set to "Rule Trigger Date" minus X Days.
- C. Workflow Field updates with the "Re-evaluate Workflow Rules After Field Change" field selected.
- D. Workflow E-mails containing hard-coded links with Salesforce IDs referencing specific workflow rules.
Answer: B,C
NEW QUESTION # 71
What is the process to upgrade an unmanaged package that is currently installed in production?
- A. Click the update link on the Installed Packages page.
- B. Uninstall the current version and install the new version.
- C. Install the new version to a Developer org then deploy to production.
- D. Use the Install Wizard to install the upgrade to production.
Answer: A
Explanation:
The correct method to upgrade an unmanaged package that is installed in a production environment is to use the update link provided on the Installed Packages page. This process ensures that any modifications or additions in the package are properly integrated without the need to uninstall the previous version, thus preserving existing customizations and data.
A: Uninstalling removes all associated data and customizations, which is not advisable.
B: The Install Wizard is used for initial installations, not upgrades.
C: Installing to a Developer org first is a testing step, not an upgrade path for production.
Reference: Upgrading Unmanaged Packages on Salesforce Help
NEW QUESTION # 72
Which of the following cannot be done via a Workflow?
- A. Create a Task
- B. Create an E-mail Alert
- C. Create an Outbound Message
- D. Create an Event
Answer: D
NEW QUESTION # 73
Universal Containers wants to improve the process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.
What should an app builder configure to meet the requirement?
- A. Quick Action on the Account object
- B. Quick Action on the Opportunity object
- C. Process Builder triggered from Account update
- D. Process Builder triggered from Opportunity update
Answer: A
Explanation:
A quick action on the Account object can be used to create Opportunity records related to an Account. The quick action can pre-populate some fields based on the Account record, and also allow the user to input some fields. This would improve the process of creating Opportunity records
NEW QUESTION # 74
The customer service team at Universal containers uses a custom Project object to track their customer projects. An App builder needs to create a relationship between the project object and the related client Account record. A private sharing model is in place for both Accounts and projects. Which statement is true when creating an Account lookup field on the Project object? Choose 2 answers
- A. The account lookup field on the project record can be made optional.
- B. Cross-object field updates between the Project and Account records are not supported
- C. The account record can include roll-up summary field with data from the project records
- D. Users can only delete Accounts if they have access to related projects records
Answer: A,D
NEW QUESTION # 75
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