Full MS-720 Practice Test and 112 unique questions with explanations waiting just for you!
Microsoft 365 Certified: Teams Voice Engineer Expert Dumps MS-720 Exam for Full Questions - Exam Study Guide
NEW QUESTION 40
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 41
You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.
What should you include in the recommendation?
- A. Direct Routing without media bypass
- B. Operator Connect
- C. Teams Calling Plans
- D. Direct Routing with media bypass
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/pstn-connectivity
NEW QUESTION 42
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing. The solution must only allow calling within the United States and Canada for a user named user1 contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
1 - Create a voice routing policy.
2 - Assign a dial plan to user1.
3 - In the global dial plan, create a normalization rule that has a pattern of ,,,,,,
NEW QUESTION 43
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.
You plan to migrate all users to Microsoft Teams Calling Plans.
You will decommission Skype for Business Server after the migration is complete.
You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.
What should you do first?
- A. From the Microsoft Teams admin center, order phone numbers for all the users.
- B. Schedule a port order for the phone numbers of all the users.
- C. From the Microsoft 365 admin center, purchase Communications Credits for all the users.
- D. Migrate all the users to Teams.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams
NEW QUESTION 44
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing. The solution must only allow calling within the United States and Canada for a user named user1 contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
NEW QUESTION 45
You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?
- A. an emergency call routing policy
- B. an emergency calling policy
- C. a voice routing policy
- D. a calling policy
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
NEW QUESTION 46
You port phone numbers from a legacy earner to Microsoft Teams Phone to use with Microsoft Teams Calling Plans.
You attempt to assign a number to a resource account that will be used by an auto attendant, but the number does NOT appear on the list of available numbers.
You need to ensure that you can assign the number to the resource account.
What should you do?
- A. Submit a request to convert the number from a user number to a service number.
- B. Run the Set-CsTeamsUnassignedNumber Treatment cmdlet.
- C. Order a new number from Microsoft.
- D. Run the Set-CsOnlineApplicationlnstance cmdlet.
Answer: C
NEW QUESTION 47
You are selecting devices for use in conference rooms. The conference rooms must support two front of room displays.
Which two types of devices meet the requirements? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Microsoft Teams displays
- B. Microsoft Teams Rooms on Windows
- C. Microsoft Teams audio conference phones
- D. Microsoft Surface Hub 2S
- E. Microsoft Teams Rooms on Android
Answer: B,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/rooms/teams-devices-feature-comparison
NEW QUESTION 48
You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.
Which three components should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
- A. voice routing policies
- B. tenant dial plans
- C. calling policies
- D. highly available Session Border Controllers (SBCs)
- E. PSTN usages
Answer: A,B,E
NEW QUESTION 49
You are adding new sites to your company.
The reporting team needs location-based reports in Microsoft Power B1 that include the subnet information of the new sites.
You need to add the information to Microsoft Teams.
What should you do?
- A. From the Microsoft Teams admin center, define a network subnet.
- B. From the Microsoft Teams admin center, add the subnets to the Network planner.
- C. From the Microsoft Teams admin center, define a network topology.
- D. From the Microsoft Call Quality Dashboard, upload tenant data.
Answer: A
Explanation:
Topic 1, Contoso
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
NEW QUESTION 50
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
What is a possible cause of the issue?
- A. The certificate does not match the FQDN on the SBC.
- B. Only TLS 1.0 is enabled on the SBC.
- C. The firewall blocks inbound traffic on port 443 to the SBC.
- D. Microsoft 365 Phone System licenses are not assigned to the users.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certifi
NEW QUESTION 51
You have a dial plan named DPI.
You need to assign DPI to a new Microsoft Teams user named User1. You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION 52
You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.
What should you include in the recommendation?
- A. Direct Routing without media bypass
- B. Operator Connect
- C. Teams Calling Plans
- D. Direct Routing with media bypass
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/pstn-connectivity
Topic 1, Litware
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server-certified handsets.
Locations
Litware has global retail stores and datacenters-
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control. Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Wa rehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA along with the sites' existing ISDN trunks.
Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams app and an associated data plan installed on their mobile device. Currently, each retail site uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Planned Changes
Litware plans to implement the following changes:
* Maintain the existing emergency call PA integration.
* Replace the existing IP-PBX solutions by using Teams Phone.
* Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.
During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
- Minimize the amount of voice traffic over the-WAN.
- Whenever possible, use natively supported Teams solutions.
* Avoid replacing existing analog device adapters and SIP phones.
* Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
* Ensure that the retail sites can place and receive calls in the event of a WAN failure.
* Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
* Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
* Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
* Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
NEW QUESTION 53
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You need to implement Local Media Optimization.
In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.
What should you do next?
- A. Modify the default emergency calling policy
- B. Assign Session Border Controllers (SBCs) to sites.
- C. Create a trunk translation rule.
- D. Define a voice route.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization-configure
NEW QUESTION 54
Your company has offices throughout the United States.
The company is opening a new office in Scranton. The office will occupy two floors in the same building.
You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinelislocation?view=skype-ps
https://docs.microsoft.com/en-us/powershell/module/skype/set-csonlinelislocation?view=skype-ps
NEW QUESTION 55
......
How to understand the Microsoft MS-720 exam basics
The Microsoft MS-720 certification exam is a challenging test of your knowledge, but it is also very comprehensive and thorough. The MS-720 certification exam tests your ability to understand the fundamentals of a voice over IP (VOIP) system and how it works with Microsoft Teams. You'll be tested on your understanding of the following areas: The MS-720 Voice Engineer certification tests the candidate's skills in all areas of a VOIP implementation for Microsoft Teams. It is one of four certifications available for Microsoft Teams. This article does not cover the other three certifications, but you can find information about them on the Microsoft website.
Exam MS-720: Microsoft Teams Voice Engineer
Candidates for this exam are Microsoft Teams voice engineers that plan, design, configure, maintain, and troubleshoot integrated communications solutions at an organization. They must be able to translate business requirements into technical architecture and designs for communication solutions.
Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans. Candidates also manage devices certified for Microsoft Teams, audio/video conferencing, and voice migration.
Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. They also work with administrators for other workloads, including networking, identity, licensing, security, and compliance.
The English language version of this exam was updated on May 4, 2022. Please download the study guide in the “Tip” box to see the current skills measured.
Passing score: 700. Learn more about exam scores.
- Download the MS-720 study guide to help you prepare for the exam
- Demo the exam experience by visiting our Exam Sandbox
Part of the requirements for: Microsoft 365 Certified: Teams Voice Engineer Expert
Microsoft Teams Voice Engineer Exam Certification Details:
| Exam Code | MS-720 |
| Duration | 120 mins |
| Number of Questions | 40-60 |
| Exam Name | Microsoft 365 Certified - Teams Voice Engineer Expert |
| Passing Score | 700 / 1000 |
| Sample Questions | Microsoft Teams Voice Engineer Sample Questions |
| Schedule Exam | Pearson VUE |
Authentic Best resources for MS-720 Online Practice Exam: https://ensurepass.testkingfree.com/Microsoft/MS-720-practice-exam-dumps.html